Terms
1. Introduction
By accessing or using Clyra AI, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the service.
Clyra AI reserves the right, at its sole discretion, to modify or replace these Terms of Service at any time, and the most recent version will be posted on the Clyra AI website. Your continued use of the service after any changes constitutes acceptance of those changes.
These Terms of Service govern your use of Clyra AI, including any associated websites, mobile applications, and services, with the purpose of outlining the legal obligations and responsibilities of both users and Clyra AI concerning the use of the service.
2. User Accounts
I. Registration
To access certain features of Clyra AI, you may be required to create an account. When registering, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account and password.
II. Account Security
You are responsible for safeguarding the password that you use to access Clyra AI and for any activities or actions under your password. Clyra AI cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
III. User Responsibilities
As a user of Clyra AI, you agree not to engage in any activity that could interfere with the proper functioning of the service. This includes but is not limited to hacking, data mining, or any action that may impose an unreasonable load on the infrastructure of the service.
IV. Account Termination
Clyra AI reserves the right to terminate or suspend your account at any time, with or without cause, and with or without notice. Upon termination, your right to use Clyra AI will immediately cease, and Clyra AI may delete or deactivate your account and all related information.
3. Use of the Service
I. Permitted Use
You are granted a limited, non-exclusive, and non-transferable license to use Clyra AI for its intended purpose. This license is subject to your compliance with these Terms of Service. Unauthorized use of the service may result in the termination of your account.
II. Prohibited Use
You agree not to engage in any activity that could harm, disable, overburden, or impair Clyra AI or interfere with any other party's use of the service. Prohibited activities include, but are not limited to, attempting to gain unauthorized access, distributing malware, or engaging in any form of hacking or phishing.
III. Compliance with Laws
In using Clyra AI, you agree to comply with all applicable laws, regulations, and third-party agreements. You are solely responsible for ensuring that your use of the service is in compliance with the legal requirements of your jurisdiction.
IV. Content Standards
You acknowledge that you are solely responsible for the content you submit or display on Clyra AI. Content must comply with applicable laws and not infringe upon the rights of any third party. Clyra AI reserves the right to remove any content that violates these standards.
4. Payment and Billing
I. Payment Authorization
By using Clyra AI, you authorize Clyra AI to charge the payment method provided for any fees associated with your subscription or use of premium features. You agree to maintain accurate and up-to-date payment information.
II. Subscription Plans
Clyra AI offers various subscription plans, each with its own features and pricing. Details of the available plans, including their costs and features, can be found on our website. Clyra AI reserves the right to modify or introduce new subscription plans with appropriate notice.
III. Billing Cycles
Billing cycles are determined by the subscription plan you choose. The billing cycle details, including the frequency of charges, will be specified when you subscribe. You agree to pay all applicable fees associated with your chosen billing cycle.
IV. Refunds and Cancellations
Refunds are handled in accordance with our refund policy, available on our website. You may cancel your subscription at any time, but no refunds will be provided for the unused portion of the subscription period. Details on cancellation procedures can be found on our website.
V. Third-Party Payment Services
Clyra AI utilizes third-party payment services such as Stripe, Google Pay, Apple Pay, Braintree, Square, etc. By using these services, you agree to their respective terms and conditions. Clyra AI is not responsible for any actions, errors, or omissions of these third-party payment services.
Privacy and Data Protection
We prioritize the security of your data and have implemented various measures to safeguard your information.
I. Data Collection and Usage
We collect various types of information for the purpose of providing and improving our services to you. This may include personal information such as your name, email address, and billing information, as well as non-personal information such as usage data and preferences. By using our services, you consent to the collection and usage of this information in accordance with our Privacy Policy.
II. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you interact with our services and tailor your experience accordingly. You have the option to control cookies through your browser settings, although disabling them may affect certain features of our services.
III. Data Security
We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of any unauthorized access to your account or other security breaches.
IV. Privacy Policy Integration
This Privacy Policy is an integral part of our Terms of Service and governs the collection, usage, and disclosure of your information. By using our services, you agree to abide by the terms outlined in both documents. We may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised policy on our website. It is your responsibility to review this policy periodically for updates.
6. Intellectual Property
I. Ownership of Content
All content provided on our platform, including but not limited to text, graphics, logos, images, audio, video, and software, is the property of Clyra AI or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works based on any content without the explicit consent of Clyra AI.
II. License Grant
By using our services, you are granted a limited, non-exclusive, non-transferable license to access and use the software and content provided by Clyra AI. This license is solely for the purpose of using our services in accordance with these terms. Any unauthorized use or access to our software or content is a breach of these terms and may violate intellectual property laws.
III. Trademarks and Branding
Clyra AI's trademarks, service marks, and logos (collectively referred to as "Trademarks") used in connection with our services are the property of Clyra AI. You are not granted any right or license to use our Trademarks without the prior written consent of Clyra AI. Any use of our Trademarks without authorization may constitute trademark infringement and is strictly prohibited.
If you believe that any content on our platform infringes on your intellectual property rights, please contact us promptly at support@clyra.ai with detailed information, and we will take appropriate action in accordance with applicable laws and regulations.
7. User Conduct
I. Compliance with Laws
When using our SaaS services, you agree to comply with all applicable laws and regulations. You are solely responsible for ensuring that your use of our platform is in accordance with the law. This includes, but is not limited to, laws related to data protection, privacy, intellectual property, and online conduct.
II. Prohibited Conduct
You are expressly prohibited from engaging in any conduct that may disrupt, interfere with, or harm our services, other users, or third parties. Prohibited conduct includes, but is not limited to:
Violating intellectual property rights
Transmitting harmful code or malware
Engaging in fraudulent or deceptive activities
Harassing, threatening, or abusing others
Uploading or sharing illegal or offensive content
Any violation of these prohibitions may result in the immediate termination of your account and legal action if necessary.
III. Reporting Violations
If you become aware of any user violating these terms or engaging in prohibited conduct, please report the violation to us promptly. You can report violations by contacting our support team at {props.email}. Please provide detailed information about the violation, including any relevant evidence, so that we can investigate and take appropriate action.
8. Security
I. Security Measures
We prioritize the security of our SaaS platform and implement industry-standard measures to safeguard your data. These security measures include, but are not limited to, encryption, access controls, and regular security audits. While we strive to protect your information, it's important to note that no system can guarantee absolute security. By using our services, you acknowledge and accept the inherent risks associated with online activities.
II. Reporting Security Issues
If you discover any potential security vulnerabilities or issues with our platform, we encourage you to report them to us immediately. Please contact our security team at support@clyra.ai with detailed information about the issue, including steps to reproduce, and any supporting documentation. We appreciate your assistance in maintaining the security of our services and will respond promptly to address reported issues.
III. User Responsibilities for Security
While we take extensive measures to secure our platform, users also play a crucial role in maintaining a secure environment. As a user, you are responsible for:
Safeguarding your login credentials
Keeping your contact information up-to-date
Reporting any unauthorized access to your account
Following best security practices when using our services
Failure to adhere to these responsibilities may compromise the security of your account and the overall integrity of our platform. We reserve the right to take appropriate actions, including account suspension, if we determine that a user's actions pose a security risk.
9. Disclaimer of Warranties
I. As-Is Service
Our SaaS services are provided on an "as-is" and "as-available" basis. Clyra AI makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or suitability of the services for a particular purpose. You acknowledge and agree that your use of the services is at your own risk, and we do not guarantee uninterrupted, secure, or error-free operation.
II. No Warranty on Third-Party Services
Clyra AI may integrate or use third-party services within our platform for enhanced functionality. These third-party services are subject to their own terms of service and are provided without any warranty from Clyra AI. We disclaim any responsibility or liability for the performance, availability, or functionality of third-party services integrated into our platform.
III. Limitation of Liability
To the fullest extent permitted by law, Clyra AI and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use or inability to use the services
Any unauthorized access to or use of our servers and/or any personal information stored therein
Any interruption or cessation of services
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services
This limitation of liability applies regardless of the legal theory under which damages are sought, and even if Clyra AI has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
10. Termination
I. Termination by User
You have the right to terminate your account and use of our SaaS services at any time by providing written notice to Clyra AI. Upon termination, you remain responsible for any outstanding fees or charges accrued before the termination date, and all provisions of these terms that should reasonably survive termination will continue to apply.
II. Termination by the Company
Clyra AI reserves the right to terminate or suspend your account and access to our services at its sole discretion, with or without cause. Reasons for termination may include, but are not limited to, violation of these terms, failure to pay applicable fees, or any other actions that Clyra AI deems disruptive or harmful to the platform or other users.
III. Effects of Termination
Upon termination, whether initiated by you or Clyra AI, your right to use our services ceases immediately. You will lose access to your account and any data associated with it. Clyra AI is not liable for any loss of data resulting from termination. Provisions regarding intellectual property, disclaimer of warranties, limitation of liability, and any other terms necessary for the interpretation and enforcement of these terms will survive termination.
In the event of termination by Clyra AI, you may request the retrieval of your data within a specified period, subject to any applicable fees. Failure to request data retrieval within the stipulated time may result in the permanent deletion of your data from our servers.
11. Governing and Dispute Resolution
I. Governing Law
These terms and any disputes arising out of or related to your use of our SaaS services shall be governed by and construed in accordance with the laws of the state of Australia, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms will be brought exclusively in the federal or state courts located within the jurisdiction of New South Wales, Australia, and you consent to the personal jurisdiction of such courts.
II. Arbitration
In the event of any dispute, controversy, or claim arising out of or relating to these terms or the breach, termination, enforcement, interpretation, or validity thereof, you and Clyra AI agree to resolve the dispute through binding arbitration. The arbitration shall be conducted in accordance with the rules of an arbitration organization mutually agreed upon by both parties, and judgment upon the award rendered by the arbitrator(s) may be entered and enforced in any court having jurisdiction.
III. Venue and Jurisdiction
If for any reason arbitration is not permitted by applicable law, you agree that any legal action or proceeding against Clyra AI shall be brought exclusively in the federal or state courts located within the jurisdiction of New South Wales, Australia. You hereby consent to the personal jurisdiction of such courts and waive any objection as to venue or inconvenient forum.
Regardless of the method of dispute resolution, each party shall bear its own costs and expenses, including attorney's fees, associated with the dispute resolution process.
12. Updates and Notifications
I. Service Updates
Clyra AI may periodically update and enhance its SaaS services to improve functionality, security, and overall user experience. These updates may be implemented automatically or require user action for installation. By using our services, you agree to receive these updates and acknowledge that some features may be modified or discontinued as part of the update process.
II. Notifications to Users
Clyra AI may communicate important information, announcements, or service-related notifications to users via email, in-app notifications, or other appropriate channels. These communications may include, but are not limited to, changes in service terms, security updates, and announcements regarding new features or products. It is your responsibility to ensure that the contact information associated with your account is accurate and up-to-date to receive these notifications.
You can manage your communication preferences in your account settings or by contacting our support team at support@clyra.ai. Clyra AI is not responsible for any consequences resulting from failure to receive or review important notifications.
13. Mobile App Specific Terms
I. App Store Terms
If you download and use our mobile application from an app store (e.g., Apple App Store, Google Play Store), you agree to comply with all applicable terms and conditions set forth by the app store provider. You acknowledge that these terms are between you and Clyra AI only, and not with the app store provider. The app store provider has no responsibility for the mobile application or its content.
II. Mobile App Permissions
Our mobile application may require access to certain device permissions to function properly. By installing and using our mobile application, you grant Clyra AI the necessary permissions to access and utilize these device features. You may manage these permissions through your device settings or within the mobile application itself.
III. Mobile App Updates
We may release updates to our mobile application to introduce new features, enhance performance, or address security vulnerabilities. These updates may be provided automatically or require manual installation through the app store. By using our mobile application, you consent to receive these updates and acknowledge that failure to install updates may affect the functionality and security of the application.
14. Miscellaneous
I. Force Majeure
Clyra AI shall not be liable for any failure or delay in performing its obligations under these terms if such failure or delay is the result of circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or any other force majeure event.
II. Entire Agreement
These terms constitute the entire agreement between you and Clyra AI regarding the subject matter herein and supersede all prior or contemporaneous agreements, understandings, representations, and discussions, whether oral or written. No modification, amendment, or waiver of any provision of these terms shall be effective unless in writing and signed by both parties.
III. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect and enforceable.
IV. Waiver
The failure of Clyra AI to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision. The waiver of any right or provision must be in writing and signed by the party granting the waiver.
V. Contact Information
For any inquiries or notices related to these terms, you may contact Clyra AI at the following:
Clyra AI
Address: New South Wales, Australia
Email: support@clyra.ai
Contact: 07-XXXX XXXX